59 of 119 people found this review helpful
Friendly, Responsive and Helpful
Carole has been on the forefront of coordinating our last four cruises and is looking after our next three. She has been a big help in finalizing certain details and adjustments to our agendas and purchased options. She is always willing to spend time with us discussing various options related to our future travel plans. In addition, in a couple of instances, after we reviewed details on the final invoice(s), she has been quick to rectify errors/omissions that we believed should be displayed on the invoice to make our trip more relaxing. After booking our last cruise, another couple with whom we associate, asked if they could accompany us on the same offering. They contacted Carole and she was able to arrange a similar package and, because they lived in her area of the city, she personally delivered most of the necessary documents on her way home. Overall we are certainly satisfied with the service provided by and are comfortable doing business with Carole in the future.
By
Norm
from
Stittsville (Ottawa)
Traveled to
I would recommend this agent to my family and friends
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58 of 118 people found this review helpful
Carole ensured that our trip was a wonderful experience.
Carole and her associates have arranged three trip for us and each one was well organized and thoroughly enjoyable, from the transportation to and from the locations, to the actual trip itself.
I highly recommend Carole for all your travel needs.
By
Robert
from
Stittsville
Traveled to
I would recommend this agent to my family and friends
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40 of 88 people found this review helpful
PERSONAL ATTENTION ALL THE WAY
We first met Carole at one of the cross-Canada info talks conducted by Scenic, so even before we made our decision, she was there to help us with suggestions, knowledge and experiences of river cruising. In addition to "knowing her stuff", Carole listened to our requirements and helped us through the booking process, which can be complicated if you have done this type of travel before. She also helped with additional bookings at either end of our trip and gave us lots of options to look at. As the arrangements progressed, Carole kept us informed and was always pleased to see us if we dropped in. She also welcomed the tour feed-back and was pleased to hear of our unbridled enthusiasm of our trip experiences!
By
Peter
from
Kanata, Ontario
Traveled to
I would recommend this agent to my family and friends
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37 of 83 people found this review helpful
Interesting destination & itinerary
Very easy to work with
Knowledgable
Great service
By
Rick
from
Almonte Ontario
Traveled to
Vik ~ Iceland ~ Europe
I would recommend this agent to my family and friends
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36 of 81 people found this review helpful
Iceland and Greenland wonderful trip
Very knowledgeable, pleasant and thorough. Not afraid to go the extra mile for her clients. Researched excursions and places "not to miss" for our last trip.
Top of the list for travel agents. Highly recommend Carole.
By
Mike
from
Stittsville
Traveled to
Amsterdam ~ Netherlands ~ Europe
I would recommend this agent to my family and friends
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