Cruise Line Pre-Registration
Due to government regulations requiring cruise lines to submit final departure manifests at least 60 minutes prior to sailing, guests are requested to complete Online Check-in no later than 3 days prior to their cruise. If you have not completed Online Check-in, you may be required to complete this process at the pier two hours prior to the published sailing time.
Below are links to most of the cruise line websites where you can pre-register. Your booking number is required to proceed. If you need help or have any questions please contact us .
How Luggage Is Handled
Before you depart, fill out and attach the luggage tags that were provided in your cruise documents. At the pier, porters will take your bags and deliver them to your stateroom - the tags note your information and stateroom location.
Boarding The Ship
During embarkation, you'll first pass through metal detectors and proceed to the check in counter to present your identification and documents for all people in your party. It's a good idea to keep this paperwork in a folder for safe keeping and easy retrieval. You'll then receive ID cards, which will also act as your room key. You will also be asked to present a credit card to cover the extra charges (drinks, babysitting, spa treatments, etc) you amass during the cruise.
Once everyone is onboard, a mandatory safety drill will commence.
What To Do If You Miss The Departure
You will need to find a way to meet up with the ship at its next port of arrival. If you purchased travel insurance or chose the cruise line's air & cruise package, your expenses to fly to meet the ship should be covered.
If you are not covered by either example mentioned above, you will have to cover the expenses to catch up to the ship.
In all cases, you can contact your travel advisor atCaptain Sandy's Cruise Holidays & Travel Ottawa for additional assistance.