We first met Carole at one of the cross-Canada info talks conducted by Scenic, so even before we made our decision, she was there to help us with suggestions, knowledge and experiences of river cruising. In addition to "knowing her stuff", Carole listened to our requirements and helped us through the booking process, which can be complicated if you have done this type of travel before. She also helped with additional bookings at either end of our trip and gave us lots of options to look at. As the arrangements progressed, Carole kept us informed and was always pleased to see us if we dropped in. She also welcomed the tour feed-back and was pleased to hear of our unbridled enthusiasm of our trip experiences!
Peter
Kanata, Ontario
Back in March, we required Carole's assistance in the planning and booking of our cruise to the Caribbean Islands. The idea was to provide my in-law's perhaps with their last opportunity to enjoy a two week cruise, (my father in-law is 97 and my mother in-law 90). Carole was instrumental on insuring that passports were issued for my in-law's before departure date and all special arrangements during the cruise that went without a problem.
Very successful trip from departure to arrival back to Montreal.
Carole, you have my recommendation as a great professional in you field!
Joseph and Family
Montreal/Ottawa
Very easy to work with
Knowledgable
Great service
Rick
Almonte Ontario