Carole has been on the forefront of coordinating our last four cruises and is looking after our next three. She has been a big help in finalizing certain details and adjustments to our agendas and purchased options. She is always willing to spend time with us discussing various options related to our future travel plans. In addition, in a couple of instances, after we reviewed details on the final invoice(s), she has been quick to rectify errors/omissions that we believed should be displayed on the invoice to make our trip more relaxing. After booking our last cruise, another couple with whom we associate, asked if they could accompany us on the same offering. They contacted Carole and she was able to arrange a similar package and, because they lived in her area of the city, she personally delivered most of the necessary documents on her way home. Overall we are certainly satisfied with the service provided by and are comfortable doing business with Carole in the future.
Norm
Stittsville (Ottawa)
Back in March, we required Carole's assistance in the planning and booking of our cruise to the Caribbean Islands. The idea was to provide my in-law's perhaps with their last opportunity to enjoy a two week cruise, (my father in-law is 97 and my mother in-law 90). Carole was instrumental on insuring that passports were issued for my in-law's before departure date and all special arrangements during the cruise that went without a problem.
Very successful trip from departure to arrival back to Montreal.
Carole, you have my recommendation as a great professional in you field!
Joseph and Family
Montreal/Ottawa
This was our first experience cruising and came into it with many questions. Carole was amazing and patient with us and answered all our questions in detail and put us at ease. We found Carole to be knowledgeable, detailed and so very friendly! Carole recommended Aqua class on the Celebrity Silhouette and it was absolutely amazing. I would recommend Carole in a heart beat!
tpal
New Hamburg Ontario